Terms & Conditions

By accepting our services and the quoted price, you agree to the following terms and conditions. Please contact us with any questions or concerns before work begins.

Initial Quote: The quoted price is based on the scope of work outlined above. This estimate may change due to actual labor hours, additional materials, or unforeseen tasks as reasonably determined by our technicians, which will be communicated to the customer for approval before proceeding. Change orders may result in price adjustments, including potential cost variations due to pricing tiers. Rejected quotes are subject to evaluation fees. All quotes are valid for fourteen (14) calendar days from the date of issue.

Cancellations: If the job is cancelled after the evaluation has been completed, a cancellation fee of 5% of the total quoted amount or $85.00, whichever is greater, will apply. This fee covers administrative, evaluation, and scheduling costs. If any services or materials have already been rendered or ordered at the time of cancellation, additional charges may apply.

Pickup & Return: Pickups are provided free of charge. However, there is a delivery fee of $75 for returns of cancelled jobs within a 50-mile radius. Deliveries outside of this radius will be subject to additional charges assessed on a case-by-case basis. Any item left in our possession for more than sixty (60) days from the date of last customer contact will be considered abandoned after notice and in accordance with applicable local laws, and may be disposed of at our discretion.

Priority Jobs: If a priority job is cancelled by the customer at any point, the customer will remain responsible for the full priority fee as well as the evaluation fee. If a priority job is changed to a non-priority service after evaluation has begun, the customer will still be responsible for paying 50% of the original priority fee to cover the expedited evaluation.

Payment: Payment is due upon completion of services unless otherwise agreed. The final invoice will reflect any additional charges beyond the initial quote. A 3% processing fee applies to credit card payments, where permitted by law. Any check returned unpaid by the bank for any reason will be subject to a $35.00 returned check fee. The customer agrees to pay this fee along with the original balance due using certified funds, money order, or other guaranteed payment within 7 days. Repeated returned checks may result in loss of check-writing privileges or required pre-payment before services are rendered.

Invoices not paid within 10 business days of the due date will incur a late fee of $35 or 1.5% of the outstanding balance—whichever amount is greater. Late fees will continue to accrue monthly until the full balance is paid. If you have questions regarding payment or need to confirm receipt, please contact us at 610-583-3055.

Liability: We are not responsible for unforeseen complications that may arise during the service or repair process, requiring additional work or parts beyond the original estimate. Our liability is limited to the amount paid for the services rendered. We are not liable for any incidental or consequential damages. The standard warranty period is six (6) months unless otherwise specified.  We only warranty the work we performed; any pre-existing issues or unrelated failures are not covered.

Overrides: In the event of any conflicting terms between this document and the details specified in an individual quote or agreement, the terms stated in the quote or agreement will take precedence.

Governing Law & Dispute Resolution: This agreement is governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising from these terms or services provided shall be resolved in the courts of Pennsylvania, unless otherwise agreed in writing.